25 Best Customer Service Podcasts

1. Amazing Business Radio

Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next level. Amazing Business Radio airs every week on, itunes, Soundcloud, and other platforms and channels.
hyken.com
Facebook Followers 7.3KTwitter Followers 109.4KInstagram Followers 5K Frequency 1 episode / week Avg Length 29 min Since Sep 2015 more » Play Get Email Contact Get Influential Podcasters ContactsGet access to 100k active Podcasters, Influencers in 1500 niche categories.Get targeted media contact list in your niche at your fingertips so you can focus on running your campaign.Email us the categories of Podcasters you want to reach out for your marketing campaign at anuj@feedspot.com Copy email. We'll share active Podcasters list with verified email contacts in an Excel or CSV format.Email us

2. The Modern Customer Podcast

The Modern Customer Podcast is a show exploring the intersection of customer experience, social customer service, and content. The show is hosted by Forbes contributor and customer experience strategist Blake Morgan and features guests that include practitioners, authors, influencers and other tastemakers.
blakemichellemorgan.com
Facebook Followers 4.6KTwitter Followers 13.9KInstagram Followers 3.6K Frequency 1 episode / week Avg Length 30 min Since Aug 2015 more » Play Get Email Contact

3. Customer Service Revolution

Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. If you're a revolutionary customer service leader ready to stop competing on price and obsessed with building a brand that people cannot live without, and, this podcast is for you!
thedijuliusgroup.com
Facebook Followers 3KTwitter Followers 854 Frequency 1 episode / week Avg Length 52 min Since Apr 2020 more » Play Get Email Contact

4. Awful Service Podcast

Awful Service is a Comedy Podcast that takes a look beyond the Bar Top. If you know someone in Customer Service, you know they have good stories. We are unofficially endorsed by Doug Stanhope.
awfulservice.podbean.com
Frequency 1 episode / month Avg Length 89 min more » Play Get Email Contact

5. CXChronicles Podcast

Each week CXChronicles Podcast discusses all things related to customer experience, customer service & inside sales for today's world. Explores customer experience weekly updates, ideas for growing your business, Customer Relationship Management tips and tricks from industry leaders and constantly focusing on how we can all strive to provide great customer experience and service.
cxchronicles.com
Facebook Followers 133Twitter Followers 135Instagram Followers 1.5K Frequency 1 episode / week Avg Length 44 min Since Dec 2017 more » Play Get Email Contact

6. Press 1 For Nick

The Press 1 For Nick podcast is both educational and engaging, and each episode offers listeners a dynamic blend of insightful stories, best practices, and invaluable lessons focused on Customer Service and Customer Experience.  
press1fornick.com
Twitter Followers 1.1K Frequency 5 episodes / quarter Avg Length 37 min Since May 2020 more » Play Get Email Contact

7. Running Restaurants

Helping restaurants be more profitable! From marketing tips & operational insights to customer service how-tos & team building secrets, RR delivers the key tools and techniques to help restaurant owners & managers solve the great mystery of running a profitable restaurant.
soundcloud.com
Facebook Followers 4.6KTwitter Followers 2.3K Frequency 1 episode / month Avg Length 21 min Since Aug 2016 more » Play Get Email Contact

8. Navigating the Customer Experience

Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with, here on the 'Navigating the Customer Experience' podcast.
navigatingthecustomerexperience.libsyn.com
Facebook Followers 533Twitter Followers 193Instagram Followers 2.3K Frequency 3 episodes / month Avg Length 24 min Since May 2016 more » Play Get Email Contact

9. Radically Personal

In each episode of Radically Personal, Gladly CEO Joseph Ansanelli connects with radically personal customer service leaders at the world's most beloved brands. If you're in the business of customers and curious to learn how these change agents built a radically personal service culture that drives their company's growth, this podcast is for you.
gladly.com
Twitter Followers 4.4K Frequency 1 episode / month Avg Length 27 min more » Play Get Email Contact

10. Customer Service Academy

Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service.
igniteyourservice.com
Facebook Followers 450 Frequency 2 episodes / month Avg Length 25 min Since Aug 2016 more » Play Get Email Contact

11. Customer Experience Superheroes

Insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their status. Either they define best in class or are pushing the boundaries for the next generation of customer experience.
lexdengroup.com
Facebook Followers 178Twitter Followers 755 Frequency 1 episode / quarter Avg Length 38 min Since Nov 2019 more » Play Get Email Contact

12. Customer Service Podcast

Explore the transaction from both sides of the counter. We will talk about the relationship between buyers and sellers, dive into the fine print of warranties, expose scams, sports betting and much more. All Sales Are Final on The Customer Service Podcast
darksideindustries.net
Twitter Followers 66Instagram Followers 567 Frequency 1 episode / month Avg Length 65 min more » Play Get Email Contact

13. Future of Customer Service

The 'Future of Customer Service' podcast features interviews with Customer Support and Service leaders to understand how things work, best practices, and the future of support. Hear their perspective on challenges and opportunities.The podcast is specifically designed for Directors, Vice Presidents, CEOs, Support Leaders, Support Engineers, and Chief Customer Officers.This podcast is hosted by Jordi Torras and brought to you by Inbenta.
podcasters.spotify.com
Twitter Followers 2.5K more » Play Get Email Contact

14. Crack the Customer Code

Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays.
cms.megaphone.fm
Facebook Followers 1.7KTwitter Followers 15.1K Since Dec 2014 more » Play Get Email Contact

15. Associates Anonymous

The podcast where we kick it with you every Wednesday to discuss the horrors of working in customer service!!
soundcloud.com
Facebook Followers 460Instagram Followers 243 Since Nov 2018 more » Play Get Email Contact

16. Experience This!

Welcome to Experience This! where you'll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience.
experiencethisshow.com
Twitter Followers 21.8KInstagram Followers 1.2K Frequency 2 episodes / year Avg Length 39 min Since Sep 2017 more » Play Get Email Contact

17. The Customer Diss-Service Podcast

Join 3 more-or-less-than-average blue/pink collar workers in a weekly dive into how working in the Customer Service Industry really makes a human being feel.
buzzsprout.com
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18. Customer Service Secrets by Kustomer

The Customer Service Secrets podcast is devoted to sharing highly coveted secrets from customer service, customer support, and customer experience professionals across industries. The host of this podcast, Gabe Larsen, shares his own experiences in the customer service and customer experience space, while also drawing on the knowledge of experts and thought leaders who are making strides in their various fields.
kustomer.com
Facebook Followers 676Twitter Followers 2.2KInstagram Followers 304 Frequency 4 episodes / year Avg Length 20 min Since Feb 2020 more » Play Get Email Contact

19. Service Intelligence Podcast

Service Intelligence Podcast talks to experts from around the world to help you improve your customer support and customer service operations.
service-intelligence-podcast.simplecast.com
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20. Beyond the Queue: Inside Customer Support

Welcome to Beyond the Queue, a new podcast by Stonly that looks at the human side of customer support leadership. In each episode, we talk with support leaders from companies like Gong, Loom, Miro, SevenRooms, and more about their career journeys, how they build and scale their teams, and what advice they have for up-and-coming support leaders.
stonly.com
Since Apr 2021 Play Get Email Contact

21. Real Work Stories

The Podcast Where I talk about everything that happens at work in customer service that you haven't talked about. This will be fun!
redcircle.com
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22. CCW Digital | A Customer Service Online Platform

By providing members with a complimentary, 24/7/365 opportunity to engage with countless, exclusive online resources and a series of award-winning conferences at which they can interact without wires, CCW Digital will create a better, more empowered breed of call center professionals that will deliver a better, more satisfying experience for customers and business stakeholders.
ccwdigital.libsyn.com
Facebook Followers 2.1KTwitter Followers 11K Since May 2018 more » Play Get Email Contact

23. Customer Service Gold Dust Podcast

Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business, of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.
gavinscott.me
Twitter Followers 919 more » Play Get Email Contact

24. The Customer Support Podcast

Q&A with Customer Support Leaders from both B2B and B2C companies. Hear their perspective on challenges, opportunities and best-practices in setting up a world-class support organization. The podcast is meant for CEOs, Chief Customer Officers, Support Leaders, Support Engineers and even vendors who sell into support.
customersupportpodcast.com
Twitter Followers 73 Since Feb 2019 more » Play Get Email Contact

25. Getting Served

Getting Served is a comedy podcast that turns the tables in the customer service industry. Every week, hosts Rose and Carissa read stories submitted by listeners about all of the things they have to deal with when working with the general public. So, grab a shift drink and join us every Tuesday as we use this podcast as a coping mechanism for all of our customer service-induced trauma.
gettingservedpodcast.com
Instagram Followers 102 more » Play Get Email Contact