25 Best Customer Service Podcasts
Customer Service Podcasts
Here are 25 Best Customer Service Podcasts worth listening to in 2024
1. Amazing Business Radio
Saint Louis, Missouri, US
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals... and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next level. Amazing Business Radio airs every week on, itunes, Soundcloud, and other platforms and channels.more
hyken.com/category..
7.3K 109.4K 5K 1 episode / week Avg Length 29 min Sep 2015 Play Get Email Contact
2. The Modern Customer Podcast
San Francisco, California, US
The Modern Customer Podcast is a show exploring the intersection of customer experience, social customer service, and content. The show is hosted by F...orbes contributor and customer experience strategist Blake Morgan and features guests that include practitioners, authors, influencers and other tastemakers.more
blakemichellemorga..
4.6K 13.9K 3.6K 1 episode / week Avg Length 30 min Aug 2015 Play Get Email Contact
3. Awful Service Podcast
Awful Service is a Comedy Podcast that takes a look beyond the Bar Top. If you know someone in Customer Service, you know they have good stories. We a...re unofficially endorsed by Doug Stanhope.more
awfulservice.podbe..
1 episode / month Avg Length 90 min Play Get Email Contact
4. Customer Service Revolution
Cleveland, Ohio, US
Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their ...successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. If you're a revolutionary customer service leader ready to stop competing on price and obsessed with building a brand that people cannot live without, and, this podcast is for you!more
thedijuliusgroup.c..
3K 854 1 episode / week Avg Length 53 min Apr 2020 Play Get Email Contact
5. CXChronicles Podcast
Buffalo, New York, US
Each week CXChronicles Podcast discusses all things related to customer experience, customer service & inside sales for today's world. Explores cu...stomer experience weekly updates, ideas for growing your business, Customer Relationship Management tips and tricks from industry leaders and constantly focusing on how we can all strive to provide great customer experience and service.more
cxchronicles.com
133 135 1.5K 1 episode / week Avg Length 46 min Dec 2017 Play Get Email Contact
6. Press 1 For Nick
Columbus, Ohio, US
The Press 1 For Nick podcast is both educational and engaging, and each episode offers listeners a dynamic blend of insightful stories, best practices..., and invaluable lessons focused on Customer Service and Customer Experience. more
press1fornick.com/..
1.1K 5 episodes / quarter Avg Length 37 min May 2020 Play Get Email Contact
7. Running Restaurants
Miami, FL
Helping restaurants be more profitable! From marketing tips & operational insights to customer service how-tos & team building secrets, RR delivers th...e key tools and techniques to help restaurant owners & managers solve the great mystery of running a profitable restaurant.more
soundcloud.com/run..
4.6K 2.3K 1 episode / month Avg Length 21 min Aug 2016 Play Get Email Contact
8. Navigating the Customer Experience
Jamaica
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer... experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with, here on the 'Navigating the Customer Experience' podcast.more
navigatingthecusto..
533 193 2.3K 3 episodes / month Avg Length 24 min May 2016 Play Get Email Contact
9. Radically Personal
San Francisco, California, US
In each episode of Radically Personal, Gladly CEO Joseph Ansanelli connects with radically personal customer service leaders at the world's most belov...ed brands. If you're in the business of customers and curious to learn how these change agents built a radically personal service culture that drives their company's growth, this podcast is for you.more
gladly.com/radical..
4.4K 1 episode / month Avg Length 27 min Play Get Email Contact
10. Customer Service Academy
Orlando, Florida, US
Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and awar...d winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service.more
igniteyourservice...
450 2 episodes / month Avg Length 25 min Aug 2016 Play Get Email Contact
11. Customer Experience Superheroes
Bishops Stortford, England, UK
Insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'super...hero' like in their status. Either they define best in class or are pushing the boundaries for the next generation of customer experience.more
lexdengroup.com/po..
178 755 1 episode / quarter Avg Length 38 min Nov 2019 Play Get Email Contact
12. Customer Service Podcast
Explore the transaction from both sides of the counter. We will talk about the relationship between buyers and sellers, dive into the fine print of wa...rranties, expose scams, sports betting and much more. All Sales Are Final on The Customer Service Podcastmore
darksideindustries..
66 567 1 episode / month Avg Length 65 min Play Get Email Contact
13. Future of Customer Service
The 'Future of Customer Service' podcast features interviews with Customer Support and Service leaders to understand how things work, best practices, ...and the future of support. Hear their perspective on challenges and opportunities.The podcast is specifically designed for Directors, Vice Presidents, CEOs, Support Leaders, Support Engineers, and Chief Customer Officers.This podcast is hosted by Jordi Torras and brought to you by Inbenta.more
podcasters.spotify..
2.5K Play Get Email Contact
14. Crack the Customer Code
Orlando, Florida, US
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and out...s of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays.more
cms.megaphone.fm/c..
1.7K 15.1K Dec 2014 Play Get Email Contact
15. Associates Anonymous
The podcast where we kick it with you every Wednesday to discuss the horrors of working in customer service!!
soundcloud.com/ass..
460 243 Nov 2018 Play Get Email Contact
16. Experience This!
Chicago, Illinois, US
Welcome to Experience This! where you'll find inspiring examples of customer experience, great stories of customer service, and tips on how to mak...e your customers love you even more. Always upbeat and definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience.more
experiencethisshow..
21.8K 1.2K 2 episodes / year Avg Length 39 min Sep 2017 Play Get Email Contact
17. The Customer Diss-Service Podcast
Join 3 more-or-less-than-average blue/pink collar workers in a weekly dive into how working in the Customer Service Industry really makes a human bein...g feel.more
buzzsprout.com/192..
Play Get Email Contact
18. Customer Service Secrets by Kustomer
New York City, New York, US
The Customer Service Secrets podcast is devoted to sharing highly coveted secrets from customer service, customer support, and customer experience pro...fessionals across industries. The host of this podcast, Gabe Larsen, shares his own experiences in the customer service and customer experience space, while also drawing on the knowledge of experts and thought leaders who are making strides in their various fields.more
kustomer.com/blog/..
676 2.2K 304 4 episodes / year Avg Length 20 min Feb 2020 Play Get Email Contact
19. Service Intelligence Podcast
Service Intelligence Podcast talks to experts from around the world to help you improve your customer support and customer service operations.
service-intelligen..
Play Get Email Contact
20. Beyond the Queue: Inside Customer Support
Welcome to Beyond the Queue, a new podcast by Stonly that looks at the human side of customer support leadership. In each episode, we talk with suppor...t leaders from companies like Gong, Loom, Miro, SevenRooms, and more about their career journeys, how they build and scale their teams, and what advice they have for up-and-coming support leaders.more
stonly.com/podcasts
Apr 2021 Play Get Email Contact
21. Real Work Stories
The Podcast Where I talk about everything that happens at work in customer service that you haven't talked about. This will be fun!
redcircle.com/show..
Play Get Email Contact
22. CCW Digital | A Customer Service Online Platform
By providing members with a complimentary, 24/7/365 opportunity to engage with countless, exclusive online resources and a series of award-winning con...ferences at which they can interact without wires, CCW Digital will create a better, more empowered breed of call center professionals that will deliver a better, more satisfying experience for customers and business stakeholders.more
ccwdigital.libsyn.com
2.1K 11K May 2018 Play Get Email Contact
23. Customer Service Gold Dust Podcast
Bawtry, England, UK
Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business,... of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.more
gavinscott.me/podcast
919 Play Get Email Contact
24. The Customer Support Podcast
San Francisco, CA
Q&A with Customer Support Leaders from both B2B and B2C companies. Hear their perspective on challenges, opportunities and best-practices in setting u...p a world-class support organization. The podcast is meant for CEOs, Chief Customer Officers, Support Leaders, Support Engineers and even vendors who sell into support.more
customersupportpod..
73 Feb 2019 Play Get Email Contact
25. Getting Served
Getting Served is a comedy podcast that turns the tables in the customer service industry. Every week, hosts Rose and Carissa read stories submitted b...y listeners about all of the things they have to deal with when working with the general public. So, grab a shift drink and join us every Tuesday as we use this podcast as a coping mechanism for all of our customer service-induced trauma.more
gettingservedpodca..
102 Play Get Email Contact
Customer Service Podcasters
Podcaster Name | Podcast Link | Total Episodes | |
---|---|---|---|
LaunchPod Media | kustomer.com | 52 | |
Inbenta | podcasters.spotify.com | 32 | |
Shep Hyken & C-Suite Radio | hyken.com | 27 | |
CX of M Radio | press1fornick.com | 26 | |
Blake Michelle Morgan | blakemichellemorgan.com | 22 | |
Yanique Grant | navigatingthecustomerexperience.libsyn.com | 20 | |
Adrian Brady-Cesana | cxchronicles.com | 14 | |
John DiJulius | thedijuliusgroup.com | 14 | |
Awfulservice | awfulservice.podbean.com | 13 | |
Tony Johnson | igniteyourservice.com | 8 | |
RunningRestaurants.com | soundcloud.com | 7 | |
Christopher Brooks | lexdengroup.com | 5 | |
Dark Side Industries | darksideindustries.net | 4 | |
Gladly | gladly.com | 1 | |
Clay Clark | thrivetimeshow.com/business-coach-podcast | 15 | |
Intercom | intercom.com/blog/podcasts | 12 | |
Agency Performance Partners | agencyperformancepartners.libsyn.com/website | 10 | |
Audacy | omny.fm/shows/kywam-on-demand | 10 | |
Stacy Sherman; Doing Cx Right | doingcxright.com/podcasts | 10 | |
David Steward | listennotes.com/podcasts/ubc-news-world-david-steward-m4RCV9vIkco | 7 | |
Eric Siu & Neil Patel | marketingschool.io/all-episodes | 7 | |
Keith Gait | cxfo.org/podcasts | 6 | |
Creativity Design Group | podcasts.apple.com/id/podcast/cdg-bizcast/id1491859668 | 5 | |
Denise Venneri | podcasters.spotify.com/pod/show/denise-venneri | 5 | |
Accessone | accessonepay.com/podcast | 4 | |
Better With Bacon Fat Studios / Justin Bizzarro | justinandthefoodentrepreneurs.podbean.com | 4 | |
Clark Howard | clark.com/podcasts | 4 | |
Etiquette Lady | blogtalkradio.com/etiquette-lady | 4 | |
Jeff Sloan | soundcloud.com/user-618183376 | 4 | |
Jonathan H. Westover | humancapitalleadership.podbean.com | 4 | |
Nobelbiz Studios | nobelbiz.com/resources/first-contact-podcast | 4 | |
Obsidian Public Relations | obsidianpr.com/category/public-relations | 4 | |
Sean Thomson | podcasters.spotify.com/pod/show/nlad | 4 | |
Sunil Neurgaonkar | podcasters.spotify.com/pod/show/saas | 4 | |
Willem Klopper | iono.fm/c/5938 | 4 | |
Chrissy Neumyer Smith Mgbs | creatinggreatgroomingdogs.com | 3 | |
Concierge Medicine Today Llc | soundcloud.com/thedocpreneur | 3 | |
Cxtoday.com | buzzsprout.com/1557728 | 3 | |
Dynamics Hotdish | dynamicshotdish.com/episodes | 3 | |
Emily Avdem | brandakinsocialmedia.com/brandadkin-social-media-podcast | 3 | |
Hospitalitymd | podcasters.spotify.com/pod/show/hospitalitymd | 3 | |
Loud Proud American | sharethestrugglepodcast.com/episodes | 3 | |
Mario Martinez Jr. | vengreso.com/modern-selling-podcast | 3 | |
Max Branstetter | maxpodcasting.com/wild-business-growth-podcast | 3 | |
Metis Strategy | metisstrategy.com/technovation-podcast | 3 | |
Pool Nation | poolnation.podbean.com | 3 | |
Shannon Jean & Dave Hamilton | businessbrain.show/podcast-episodes | 3 | |
Telecom Reseller | telecomreseller.com/category/podcasts | 3 | |
Winning With Shopify | feeds.buzzsprout.com/171554 | 3 | |
Woolman | podcasters.spotify.com/pod/show/jacinda87 | 3 |