25 Best Customer Success Podcasts

1. The Modern Customer Podcast

San Francisco, California, US
The Modern Customer Podcast is a show exploring the intersection of customer experience, social customer service, and content. The show is hosted by F...orbes contributor and customer experience strategist Blake Morgan and features guests that include practitioners, authors, influencers and other tastemakers.more
blakemichellemorga..
4.6K 13.9K 3.3K 2 episodes / week Avg Length 30 min Aug 2015
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2. Repeat Customer

San Francisco, California, US
Repeat Customer is all about examining truly great customer experiences: How companies create them, and why superfans love them so much. CEOs, chief c...ustomer officers, and industry experts reveal the inside stories of how iconic companies rose to prominence by their customer-focused & customer success approaches. Hosted by Mio Adilman, produced by Zendesk. New episodes every other Monday.more
zendesk.com/repeat..
157.6K 107.3K 40.3K May 2018
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3. Strikedeck Radio: Customer Success Live

Sunnyvale, California, US
Strikedeck that is one of the best, fastest and the most connectable customer success platform and is building a revolutionary new Customer Success au...tomation solution to deliver an outstanding customer experience The podcast is hosted by Strikedeck & Kristen Hayer.more
soundcloud.com/str..
204 5.9K Nov 2016
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4. The Chief Customer Officer Human Duct Tape Show

Bellevue, Washington, US
Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, ...Barney's New York, and Adobe among others. They will fearlessly share with you what works...and what doesn't work as we debunk this role, why it's not about 'Kumbaya', but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth.Hosted by Jeanne Bliss, five time Chief Customer Officer and author of 'Would You Do That To Your Mother?' and 'Chief Customer Officer 2.0.' Jeanne is joined by CCOs around the world as they share how they gain traction in transforming their business, leaders and operations.http://customerbliss.com/podcastmore
directory.libsyn.c..
597 24.3K 4 episodes / year Avg Length 29 min Apr 2016
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5. Subscribed Podcast

San Mateo, California, US
Customer Success Radio is now Subscribed podcast, the only podcast dedicated to the Subscription Economy. Hosts Tom Krackeler and Rachel English talk ...to innovators, entrepreneurs, and analysts about the business shift towards recurring revenue.more
zuora.com/subscrib..
5K 20.3K 2K Jan 2015
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6. The Digital Customer Success Podcast

This podcast is for Customer Success leaders and practitioners alike; focused on creating community and learning opportunities centered around the bur...geoning world of Digital Customer Success.Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed.more
digitalcustomersuc..
1 episode / week Avg Length 52 min
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7. The Customer Success Channel

At Planhat we are passionate about Customer Success and our Podcast Channel is dedicated to all things Customer Success. Our host Anika Zubair, discus...ses Customer Success with SaaS entrepreneurs in the global start-up scene. We dive into important and relevant topics to help spread knowledge and answer questions about customer success, engagement, support, experience and more. Planhat offers a Customer Success Platform built to make Customer Success simple.more
thecustomersuccess..
937 1 episode / week Avg Length 41 min Apr 2017
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8. NPS I Love You by Catalyst

This weekly podcast is all about awesome people, ideas, and stories, all with a Customer Success twist. On NPS I Love You, host Ben Winn talks to ever...yone from artists to scientists, CEOs to CSMs and everyone in between to give you powerful insights that will help you in your career and in life.more
podcasts.apple.com..

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9. This Is CX

Chicago, Illinois, US
'This Is CX' is a discussion about all-things customer experience, thereby on a path to achieve customer success, hosted by two guys Mike Manf...redo and Paul Hagen who want to help people understand what customer experience is and how it can be done in a way that creates real value. They will share personal experiences and best practices, in their hope to make the world a little more customer-centric.more
thisiscx.simplecas..
2.9K 6.4K Jan 2017
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10. Gain Grow Retain: B2B SaaS Customer Success

In the podcast dedicated to customer success leaders in the B2B SaaS and tech space, hosts Jeff Breunsbach and Jay Nathan share conversations about gr...owing and scaling subscription businesses with a customer-first approach. The podcast is aimed at SaaS and technology leaders who are facing the day to day challenges of scaling. This podcast is brought to you by Customer Imperative, an organization helping companies build customer success.more
podcast.gaingrowre..
1 episode / week Avg Length 33 min
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11. The Secrets of Product Management Podcast

Menlo Park, California, US
Brought to you by Nils Davis and Rob McGrorty, this podcast will help you become a better Product Manager, Marketer, Innovator, or Entrepreneur. Throu...gh interviews with prominent guests, original thought content, and tough questions, this podcast will tackle problems ranging from finding and validating market problems, to creating innovative solutions, to taking those solutions to market. Simply put, it will help you move your skills - and your products - to the next level.more
alltheresponsibili..
408 14 1 episode / week Avg Length 21 min Nov 2015
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12. The Contextual Product Manager

San Francisco, California, US
Discussions and hacks with leading App Entrepreneurs and Programmers where you'll get actionable tips on Onboarding, Activation & User Retention i...n less than 20 minutes. Tune in for tips, Tours, Carousels and InApp Messages which help Product Teams, Customer Success and Developers iterate without writing code or updating to the Appstore.more
soundcloud.com/dj-..
Dec 2014
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13. Solutions for Customers

Greater Boston Area
A Podcast to discuss Sales Engineering & Customer Success in the tech ecosystem. SaaS, Cloud, Managed Services are supported by a Sales Engineer & Cus...tomer Success professionals who always deliver answers to solve challenges. Their goal is to bring the most updated best practices and interview interesting people who in a similar fashion, thereby providing Solutions for Customers in these roles.more
buzzsprout.com/561343
Aug 2019
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14. Talking Customer Success

Hosted by Tom Connery, 'Talking Customer Success' podcast was created to promote the value of customer success within the enterprise and small... businesses as building a consistent customer success practice is something which he believes differentiates a growing company from a thriving company and that customer advocacy isn't only about building attitudinal loyalty, it's about doing the right thing for your customer for them to meet or exceed their desired outcome.more
podcasters.spotify..
Jun 2018
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15. Helping Sells Radio

Sydney, New South Wales, Australia
In the software business, Selling Doesn't Help. Helping Sells Radio is a podcast about helping customers discover, adopt, and thrive using your so...ftware. Co-hosts Bill Cushard and Sarah E. Brown will talk to experts about helping sells in software adoption, customer success, sales, marketing, customer training, and more. Tune in and listen to get insider tips for leveraging 'strategic generosity' to grow your software business.more
blog.servicerocket..
4K 2.3K 30 episodes / year Avg Length 34 min Feb 2016
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16. Value Realized, Customer Success Podcast

Littleton, Colorado, US
The Value Realized, Customer Success Podcast uncovers perspectives that shape tomorrow's strategies and tactics in Customer Success. It will help ...uncover trending best practices, thought-provoking strategies, how to build a brand/career in CS and how to deliver impactful experiences to those around us. This is the for the customer success community, this is our podcast.more
buzzsprout.com/225249
Nov 2018
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17. The Jasons take on...

Washington, District of Columbia, US
The Jasons Take On... is a customer success collaboration and podcast that advances the thinking and practices of customer success professionals. Unpl...ugged Conversations on Key Customer Success Topics with Two Leading Jasons. Jason Whitehead (US) and Jason Noble (UK).more
pod.co/the-jasons-..
337 1 episode / week Avg Length 29 min Jan 2019
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18. Beyond The Acquisition

Boston, Massachusetts, US
Here on this podcast, the hosts look Beyond the Acquisition and Talking Customer Success with b2b SaaS Leaders. Tune in to enjoy episodes aiming to at...tain customer success & profits.more
beyondtheacquisiti..
Sep 2019
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19. 14 Minutes of SaaS

Dublin, Ireland
Listen to wisdom from the true champions of SaaS.
appselekt.com/podc..
25 5.5K Feb 2018
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20. Chicago Customer Success Podcast

Chicago, Illinois, US
Believing that everyone should invest in the customer journey as Chicago has a very strong group of organizations that believe this as well, and that&...#39;s why they decided to create this podcast, wanting to highlight how different roles within a company all build upon one another, creating a strong, cohesive customer journey. This podcast aiming to deliver relevant content to you & is for professionals invested in the customer journey in mind.more
chicago-customer-s..
69 80 Oct 2018
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21. Customer Support & Success

Ukraine
In our day and age, customer service and customer success are the great fields of interest with a wide variety of topics to be discussed. But, perhaps... the most important of them all is the concept of modern customer service with an emphasis on digitalization and self-service presented here in this podcast.more
podchaser.com/podc..
43 136 Feb 2019
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22. Decoding the Customer

Cape Town, Western Cape, South Africa
In the age of empowered consumers, brands must put customers at the center of their business. Customer experience and business strategy expert, Julia ...Ahlfeldt CCXP, profiles the world's top customer-centric change-makers to bring you insights on how the customer experience revolution is taking hold in businesses around the globe. This show will take you inside the latest topics and trends in the world of customer experience. Interviews and perspectives from global customer experience experts are all covered.more
julia-ahlfeldt.com..
1.3K Aug 2017
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23. Automate and Grow

Los Angeles, California, US
Learn key technologies, tactics and plans that can help you transform your business or industry. Automate and Grow shows you a step by step way to cre...ate a custom digital strategy to transform how your business attracts, acquires and keeps customers. Grow by learning about the two tactics to shift customer demand towards your business and kick start the six stages of Disruption. Use automated systems to scale Marketing, Sales, Customer Success and more.more
automategrow.biz/p..
8.8K 938 1.5K Jan 2018
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24. Learning Life with Jon Tota

New York, US
Knowledgelink is a company of talented and driven individuals, who believe that every Knowledge Expert, Customer Success Team, and Corporate Learning ...Department should have the ability to easily digitize their ideas and deliver them online to educate and inspire. Learning Life is for those who never stop learning. On the show, founder and CEO of Knowledgelink, Jon Tota, interviews e-learning's most influential minds to attain customer success.more
knowledgelink.libs..
83 1 episode / quarter Avg Length 29 min Jan 2018
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