25 Best Customer Success Podcasts

1. The Modern Customer Podcast

The Modern Customer Podcast is a show exploring the intersection of customer experience, social customer service, and content. The show is hosted by Forbes contributor and customer experience strategist Blake Morgan and features guests that include practitioners, authors, influencers and other tastemakers.
Podcast blakemichellemorgan.com
Email ****@flight-digital.com
Apple Rating 4.9 / 5Facebook Followers 4.6KTwitter Followers 13.4KInstagram Followers 3.7K Frequency 1 episode / week Avg Length 29 min Since Aug 2015 Listen on Apple Spotify YouTube Play Get Email Contact Get Influential Podcasters ContactsGet access to 100k active Podcasters, Influencers in 1500 niche categories.Get targeted media contact list in your niche at your fingertips so you can focus on running your campaign.Email us the categories of Podcasters you want to reach out for your marketing campaign at anuj@feedspot.com Copy email. We'll share active Podcasters list with verified email contacts in an Excel or CSV format.Email us

2. The Customer Success Channel

At Planhat we are passionate about Customer Success and our Podcast Channel is dedicated to all things Customer Success. Our host Anika Zubair, discusses Customer Success with SaaS entrepreneurs in the global start-up scene. We dive into important and relevant topics to help spread knowledge and answer questions about customer success, engagement, support, experience and more. Planhat offers a Customer Success Platform built to make Customer Success simple.
Podcast thecustomersuccesschannel.buzzsprout.com
Email ****@planhat.com
Apple Rating 4.7 / 5Twitter Followers 886 Frequency 1 episode / quarter Avg Length 41 min Since Apr 2017 Listen on Apple Spotify Play Get Email Contact

3. Learning Life with Jon Tota

Knowledgelink is a company of talented and driven individuals, who believe that every Knowledge Expert, Customer Success Team, and Corporate Learning Department should have the ability to easily digitize their ideas and deliver them online to educate and inspire. Learning Life is for those who never stop learning. On the show, founder and CEO of Knowledgelink, Jon Tota, interviews e-learning's most influential minds to attain customer success.
Podcast learninglife.syntaxproduction.com
Email ****@getknowledgelink.com
Apple Rating 4.9 / 5Facebook Followers 83 Frequency 1 episode / month Avg Length 30 min Since Jan 2018 Listen on Apple Play Get Email Contact

4. The Digital Customer Success Podcast

This podcast is for Customer Success leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital Customer Success.Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed.
Podcast digitalcustomersuccess.com+ Follow
Email ****@digitalcustomersuccess.com
Frequency 1 episode / week Avg Length 46 min Listen on YouTube Play Get Email Contact

5. The Jasons take on...

The Jasons Take On... is a customer success collaboration and podcast that advances the thinking and practices of customer success professionals. Unplugged Conversations on Key Customer Success Topics with Two Leading Jasons. Jason Whitehead (US) and Jason Noble (UK).
Podcast pod.co
Email ****@jasonnoble.co.uk
Twitter Followers 345 Frequency 3 episodes / quarter Avg Length 30 min Since Jan 2019 Play Get Email Contact

6. The Secrets of Product Management Podcast

Brought to you by Nils Davis and Rob McGrorty, this podcast will help you become a better Product Manager, Marketer, Innovator, or Entrepreneur. Through interviews with prominent guests, original thought content, and tough questions, this podcast will tackle problems ranging from finding and validating market problems, to creating innovative solutions, to taking those solutions to market. Simply put, it will help you move your skills - and your products - to the next level.
Podcast alltheresponsibility.com
Email ****@yahoo.com
Facebook Followers 562Twitter Followers 17 Frequency 1 episode / quarter Avg Length 26 min Since Nov 2015 Listen on YouTube Play Get Email Contact

7. NPS I Love You by Catalyst

This weekly podcast is all about awesome people, ideas, and stories, all with a Customer Success twist. On NPS I Love You, host Ben Winn talks to everyone from artists to scientists, CEOs to CSMs and everyone in between to give you powerful insights that will help you in your career and in life.
Podcast podcasts.apple.com
Email ****@getcatalyst.io
Apple Rating 4.9 / 5 Play Get Email Contact

8. Repeat Customer

Repeat Customer is all about examining truly great customer experiences: How companies create them, and why superfans love them so much. CEOs, chief customer officers, and industry experts reveal the inside stories of how iconic companies rose to prominence by their customer-focused & customer success approaches. Hosted by Mio Adilman, produced by Zendesk. New episodes every other Monday.
Podcast zendesk.com
Apple Rating 4.6 / 5Facebook Followers 157.6KTwitter Followers 94.9KInstagram Followers 44.9K Since May 2018 Listen on Apple Play Get Email Contact

9. Gain Grow Retain

In the podcast dedicated to customer success leaders in the B2B SaaS and tech space, hosts Jeff Breunsbach and Jay Nathan share conversations about growing and scaling subscription businesses with a customer-first approach. The podcast is aimed at SaaS and technology leaders who are facing the day to day challenges of scaling. This podcast is brought to you by Customer Imperative, an organization helping companies build customer success.
Podcast podcast.gaingrowretain.com
Email ****@customerimperative.com
Apple Rating 5 / 5 Frequency 7 episodes / quarter Avg Length 37 min Listen on Apple Play Get Email Contact

10. The Chief Customer Officer Human Duct Tape Show

Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney's New York, and Adobe among others. They will fearlessly share with you what works...and what doesn't work as we debunk this role, why it's not about 'Kumbaya', but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth.Hosted by Jeanne Bliss, five time Chief Customer Officer and author of 'Would You Do That To Your Mother?' and 'Chief Customer Officer 2.0.' Jeanne is joined by CCOs around the world as they share how they gain traction in transforming their business, leaders and operations.http://customerbliss.com/podcast
Podcast directory.libsyn.com
Email ****@customerbliss.com
Apple Rating 4.6 / 5Facebook Followers 597Twitter Followers 25.1KInstagram Followers 4.3K Frequency 1 episode / year Avg Length 29 min Since Apr 2016 Listen on Apple Spotify Play Get Email Contact

11. Helping Sells Radio

In the software business, Selling Doesn't Help. Helping Sells Radio is a podcast about helping customers discover, adopt, and thrive using your software. Co-hosts Bill Cushard and Sarah E. Brown will talk to experts about helping sells in software adoption, customer success, sales, marketing, customer training, and more. Tune in and listen to get insider tips for leveraging 'strategic generosity' to grow your software business.
Podcast blog.servicerocket.com
Email ****@servicerocket.com
Apple Rating 5 / 5Facebook Followers 4KTwitter Followers 2.3K Since Feb 2016 Listen on Apple Play Get Email Contact

12. Strikedeck Radio

Strikedeck that is one of the best, fastest and the most connectable customer success platform and is building a revolutionary new Customer Success automation solution to deliver an outstanding customer experience The podcast is hosted by Strikedeck & Kristen Hayer.
Podcast soundcloud.com
Email ****@strikedeck.com
Apple Rating 4.1 / 5Facebook Followers 244Twitter Followers 6.2K Since Nov 2016 Listen on Apple Play Get Email Contact

13. Solutions for Customers

A Podcast to discuss Sales Engineering & Customer Success in the tech ecosystem. SaaS, Cloud, Managed Services are supported by a Sales Engineer & Customer Success professionals who always deliver answers to solve challenges. Their goal is to bring the most updated best practices and interview interesting people who in a similar fashion, thereby providing Solutions for Customers in these roles.
Podcast buzzsprout.com
Apple Rating 5 / 5 Since Aug 2019 Listen on Apple Play Get Email Contact

14. This Is CX

'This Is CX' is a discussion about all-things customer experience, thereby on a path to achieve customer success, hosted by two guys Mike Manfredo and Paul Hagen who want to help people understand what customer experience is and how it can be done in a way that creates real value. They will share personal experiences and best practices, in their hope to make the world a little more customer-centric.
Podcast thisiscx.simplecast.com
Email ****@wmp.com
Apple Rating 4.5 / 5Facebook Followers 2.9KTwitter Followers 6.6K Since Jan 2017 Listen on Apple Play Get Email Contact

15. Talking Customer Success

Hosted by Tom Connery, 'Talking Customer Success' podcast was created to promote the value of customer success within the enterprise and small businesses as building a consistent customer success practice is something which he believes differentiates a growing company from a thriving company and that customer advocacy isn't only about building attitudinal loyalty, it's about doing the right thing for your customer for them to meet or exceed their desired outcome.
Podcast podcasters.spotify.com
Apple Rating 5 / 5 Since Jun 2018 Listen on Apple Play Get Email Contact

16. Creating Customer Success

Welcome to the Creating Customer Success Podcast series, hosted by Daniel Cattini and Alex Truman. In this series, they interview CS leaders to learn how to build and run the best CS teams.
Podcast podcasters.spotify.com
Since Sep 2019 Listen on Apple Play Get Email Contact

17. Beyond The Acquisition

Here on this podcast, the hosts look Beyond the Acquisition and Talking Customer Success with b2b SaaS Leaders. Tune in to enjoy episodes aiming to attain customer success & profits.
Podcast beyondtheacquisition.podbean.com
Email ****@3pointllc.com
Apple Rating 5 / 5 Since Sep 2019 Listen on Apple Play Get Email Contact

18. The Customer Success Podcast

The Customer Success Podcast aims to uncover the stories, perspectives, and best practices around the leading Customer Success programs. Hosted by Allison Pickens Chief Customer Officer at Gainsight, as she shares those stories alongside an all-star roster of special guests.
Podcast podcasts.apple.com
Email ****@gainsight.com
Facebook Followers 3.7KTwitter Followers 13.7KInstagram Followers 4.1K Since Jun 2017 Play Get Email Contact

19. Value Realized

The Value Realized, Customer Success Podcast uncovers perspectives that shape tomorrow's strategies and tactics in Customer Success. It will help uncover trending best practices, thought-provoking strategies, how to build a brand/career in CS and how to deliver impactful experiences to those around us. This is the for the customer success community, this is our podcast.
Podcast buzzsprout.com
Since Nov 2018 Listen on Apple Play Get Email Contact

20. The Contextual Product Manager

Discussions and hacks with leading App Entrepreneurs and Programmers where you'll get actionable tips on Onboarding, Activation & User Retention in less than 20 minutes. Tune in for tips, Tours, Carousels and InApp Messages which help Product Teams, Customer Success and Developers iterate without writing code or updating to the Appstore.
Podcast soundcloud.com
Email ****@pointzi.com
Twitter Followers 40 Since Dec 2014 Play Get Email Contact

21. Automate and Grow

Learn key technologies, tactics and plans that can help you transform your business or industry. Automate and Grow shows you a step by step way to create a custom digital strategy to transform how your business attracts, acquires and keeps customers. Grow by learning about the two tactics to shift customer demand towards your business and kick start the six stages of Disruption. Use automated systems to scale Marketing, Sales, Customer Success and more.
Podcast automategrow.biz
Facebook Followers 8.8KTwitter Followers 889Instagram Followers 1.5K Since Jan 2018 Play Get Email Contact

22. Decoding the Customer

In the age of empowered consumers, brands must put customers at the center of their business. Customer experience and business strategy expert, Julia Ahlfeldt CCXP, profiles the world's top customer-centric change makers to bring you insights on how the customer experience revolution is taking hold in businesses around the globe. Whether you are new to CX, a seasoned professional looking to expand your knowledge or someone who is just interested in learning how empowered customers are transforming the business landscape, this show will take you inside the latest topics and trends in the world of customer experience.
Podcast julia-ahlfeldt.com
Email ****@julia-ahlfeldt.com
Twitter Followers 1.1K Since Aug 2017 Play Get Email Contact

23. 14 Minutes of SaaS

Listen to wisdom from the true champions of SaaS.
Podcast appselekt.com
Email ****@appselekt.com
Facebook Followers 25Twitter Followers 5.5K Since Feb 2018 Play Get Email Contact