30 Best Customer Retention Podcasts

1. Leaders in Customer Loyalty

Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.
Podcast feeds.buzzsprout.com
Email ****@loyalty360.org
Apple Rating 4.3 / 5Facebook Followers 3.5KTwitter Followers 189.2KInstagram Followers 415 Frequency 2 episodes / week Avg Length 22 min Since May 2020 Listen on Apple Spotify Play Get Email Contact Get Influential Podcasters ContactsGet access to 100k active Podcasters, Influencers in 1500 niche categories.Get targeted media contact list in your niche at your fingertips so you can focus on running your campaign.Email us the categories of Podcasters you want to reach out for your marketing campaign at anuj@feedspot.com Copy email. We'll share active Podcasters list with verified email contacts in an Excel or CSV format.Email us

2. Retain: The Customer Retention Podcast

Welcome to Retain: The Customer Retention Podcast! Join host Lauren DeSouza on her journey to discover the power of retaining customers. Accompanied by marketing experts, this podcast will demystify customer retention and deep-dive into how international companies are using it to keep their customers coming back for more.
Podcast podcasts.bcast.fm
Email ****@gameball.co
Apple Rating 5 / 5Facebook Followers 4KTwitter Followers 140Instagram Followers 753 Frequency 4 episodes / month Avg Length 34 min Listen on Apple Spotify YouTube Play Get Email Contact

3. 2X eCommerce Marketing Podcast

Want to learn about customer acquisition and retention strategies employed by high growth digital-native product brands? This podcast - 2X eCommerce, hosted by Kunle Campbell features interviews with experts at the forefront of technology and innovation in digital retail. Hear firsthand stories from founders of innovative direct-to-consumer brands, with insights that will help you grow in specific areas of your direct-to-consumer business.
Podcast 2xecommerce.com
Email ****@2xecommerce.com
Apple Rating 4.9 / 5Facebook Followers 505Twitter Followers 9.5KInstagram Followers 360 Frequency 5 episodes / month Avg Length 42 min Since Nov 2014 Listen on Apple Spotify YouTube Play Get Email Contact

4. Relationships Rule

The Relationships Rule podcast's aim is to help you naturally ease your networking fears, so you can adopt strategies that amplify your client list, because the facts are, that today, success is built on a foundation of strong relationships. As a seasoned relationship marketing specialist, Janice invites us to listen in weekly, as she reveals how to nurture and build relationships in real-time. She helps her clients create retention strategies, grow through referrals, and create loyal customers by staying connected.
Podcast relationships-rule.captivate.fm
Email ****@janiceporter.com
Apple Rating 4.8 / 5Twitter Followers 665 Frequency 1 episode / day Avg Length 40 min Since May 2019 Listen on Apple Spotify Play Get Email Contact

5. Service Drive Revolution with Chris Collins

Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution.
Podcast chriscollins.libsyn.com
Email ****@chriscollinsinc.com
Apple Rating 4.7 / 5Facebook Followers 9.2KTwitter Followers 3.5KInstagram Followers 42.1K Frequency 2 episodes / week Avg Length 19 min Since May 2017 Listen on Apple Spotify Play Get Email Contact

6. Customer Confidential

The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Every episode is a master class in loyalty. Guests include CMOs, CXOs, and heroes of customer-centric transformation, along with thought leaders who inspire them. This podcast is your source for untold stories of customer and employee loyalty. Challenging, insightful, and instructive-all in one place. Earned growth starts here.
Podcast netpromotersystem.com
Host Rob Markey
Email ****@bain.com
Apple Rating 4.9 / 5Facebook Followers 1.1KTwitter Followers 1K Frequency 1 episode / month Avg Length 34 min Since Jun 2014 Listen on Apple Spotify Play Get Email Contact

7. All Things Considered CX with Bob Azman

All things considered, CX, is a lively discussion about the challenges and opportunities facing organizations as they strive to improve their overall customer and employee experiences. Whether you are a well-seasoned executive or a new convert to the world of CX, our show addresses how to break through all the noise and focus on what matters in achieving better customer satisfaction, loyalty, and retention. Join us for All things considered, CX, and expect the unexpected.
Podcast podcasts.apple.com
Email ****@gmail.com
Apple Rating 5 / 5 Frequency 1 episode / month Avg Length 36 min Since Nov 2020 Listen on Spotify Play Get Email Contact

8. Profit Cleaners

Welcome to the Profit Cleaners Podcast, the only place where you can learn from the top 1% of cleaning business owners. Focused on redefining profit, each episode is designed to give you practical tips and advice so that you can grow your own business, whether you're just getting started or have been in the industry for decades. Discover the most intelligent ways to make more profit per customer, increase customer retention, improve your work culture, and create sustainable systems that actually give you more time back.
Podcast profitcleaners.com
Host Brandon Schoen
Email ****@profitcleaners.com
Apple Rating 4.8 / 5Facebook Followers 1.6KInstagram Followers 1.8K Frequency 3 episodes / month Avg Length 27 min Listen on Apple Spotify YouTube Play Get Email Contact

9. CSM Practice

Want to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates.
Podcast csmpractice.com
Email ****@csmpractice.com
Facebook Followers 222Twitter Followers 1.3K Frequency 1 episode / week Avg Length 28 min Listen on Apple Spotify YouTube Play Get Email Contact

10. eCommerce MasterPlan

Trying to work out how to acquire more customers? Need to improve customer retention? Or just looking for some reassurance you're on the right track? That's what the eCommerce MasterPlan is here for. Every week we interview an e-Commerce business person (owner, manager, or marketer) with a fascinating insight into successful online retailing.
Podcast ecommercemasterplan.com
Email ****@ecommercemasterplan.com
Twitter Followers 3.7KInstagram Followers 197 Frequency 1 episode / week Avg Length 34 min Since Jun 2016 Listen on Apple Spotify Play Get Email Contact

11. The State of Retention Marketing

Join us as we dive into engaging with decision-makers face-to-face. Our discussions are not your average chit-chat we're getting into the what, why, and how of retention in organizations. From the human touch to the intricacies of products and technology, we're covering all the bases. So, strap in, hit play, and let's turn this podcast into your go-to source for understanding the ins and outs of keeping customers committed.
Podcast podcasts.apple.com
Email ****@webengage.com
Frequency 1 episode / month Avg Length 48 min Listen on Spotify YouTube Play Get Email Contact

12. Customer Retention Revolution

A weekly podcast helping businesses connect their multi-generational teams and customers, providing a memorable customer experience journey. I, Michelle Pascoe helps to grow your business through customer service experience & retention strategies.
Podcast michellepascoe.libsyn.com
Email ****@michellepascoe.com
Twitter Followers 94Instagram Followers 1.2K Frequency 4 episodes / month Avg Length 41 min Since Apr 2018 Listen on Apple Spotify Play Get Email Contact

13. Unchurned

Undoubtedly, customer success is the best business strategy of all time. And so the Unchurned podcast brings to you the stories that will help you forge incredible customer relationships, prevent churn, & build institutional knowledge. With each episode, Josh Schachter, uncovers the secrets from top leaders and innovators of companies so that you can advance your own career and skyrocket customer retention.
Podcast blog.update.ai
Host Josh Schachter
Email ****@update.ai
Twitter Followers 282 Frequency 1 episode / week Avg Length 45 min Listen on Apple Spotify YouTube Play Get Email Contact

14. The Loyalty Minute Podcast

Listen, Learn & Love Becoming a Customer Loyalty Superhero One Podcast, Two Styles: 1. A daily one-minute briefing on the latest trends, statistics, and industry news in the world of customer loyalty. 2. A weekly conversational style interview with marketing experts and business leaders sharing insightful and entertaining stories about customer loyalty.
Podcast theloyaltyminute.com
Host Rob Gallo
Email ****@gmail.com
Apple Rating 5 / 5Instagram Followers 76 Frequency 9 episodes / year Since Oct 2019 Listen on Apple Spotify Get Email Contact

15. The Pop Up Report

Ethan Song interviews DTC and CPG founders to uncover how they fostered and scaled their communities to create profitable businesses. Gain a deeper understanding of the tools, tactics and retention strategies that build true customer loyalty. Ethan was previously the Co-Founder & CEO of Frank & Oak a sustainable apparel brand that generated 9-figures in revenue before being acquired by private equity in 2020. He's now the Co-Founder & CEO of RareCircles.
Podcast thepopupreport.com
Host Ethan Song
Email ****@substack.com
Facebook Followers 2Twitter Followers 1.1KInstagram Followers 6.8K Frequency 1 episode / week Avg Length 42 min Listen on Apple Spotify YouTube Play Get Email Contact

16. Experience This!

Welcome to Experience This! where you'll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process.
Podcast experiencethisshow.com+ Follow
Email ****@joeycoleman.com
Apple Rating 4.8 / 5Twitter Followers 21.8K Since Sep 2017 Listen on Apple Spotify YouTube Play Get Email Contact

17. The Growth Hacking Show

Growth Hacking is the use of creative, low-cost strategies to help businesses acquire and retain customers. It's an obsession for growth, innovation, testing, and optimization. This is a podcast by an online community uniting business coaching and consulting professionals overgrowth hacking their business.
Podcast podcasters.spotify.com
Apple Rating 5 / 5Instagram Followers 680 Since Sep 2019 Listen on Apple Spotify Play Get Email Contact

18. Retention Talk

Join ProfitWell's Neel Desai as he interviews the best in the world of customer success to bring you actionable strategies to boost retention.
Podcast paddle.com
Email ****@profitwell.com
Apple Rating 5 / 5Facebook Followers 814Instagram Followers 2.8K Listen on Apple Spotify Play Get Email Contact

19. Retention & Referrals Made Simple

Each episode is designed to help you keep more customers, get more referrals, and create a greater impact with your clients.
Podcast sites.libsyn.com
Email ****@thetrustmethod.com
Apple Rating 5 / 5 Listen on Apple Spotify Play Get Email Contact

20. The Yaag Project

The no.1 podcast for B2B marketers wanting to explore timeless account-based marketing strategies to drive revenue, customer engagement, retention, and everything that makes sense to both marketers and sales folks.
Podcast the-yaag-project.simplecast.com
Host Yaagneshwaran Ganesh
Email ****@gmail.com
Twitter Followers 13.8KInstagram Followers 971 Since Dec 2019 Listen on Apple Spotify YouTube Play Get Email Contact

21. REALLY Know Your Customer

Let Betsy Westhafer and Tony Bodoh be your guides to show you how to close the strategic gap that exists between your company and your customers. Tony Bodoh is an expert in human experience. He is the CEO of the customer experience consultancy, Tony Bodoh International, and has co-founded four other companies. He works with startups and world-renowned brands to align their strategies, promises, and experiences which enables accelerated customer acquisition and significant improvements in customer retention.
Podcast thecongruitygroup.com
Email ****@thecongruitygroup.com
Apple Rating 5 / 5Facebook Followers 14Twitter Followers 26Instagram Followers 111 Listen on Apple Spotify Play Get Email Contact

22. Retention Masterclass

Post-acquisition marketing is massively undervalued. So much marketing to date has been acquisition-focused. Now the top marketers on the planet are turning to customer experience and user retention. We interview them and share their secrets with you.
Podcast johnkoetsier.com
Email ****@sparkplug9.com
Twitter Followers 42.4KInstagram Followers 996 Listen on Apple Spotify Play Get Email Contact

23. ChannelTalks by iasset.com

The go-to podcast for technology vendors, distributors and resellers wanting to protect and grow their revenue. Hear from key channel experts and influencers as they share their experience and best practices on topics such as installed base sales, customer retention, profitable growth and channel strategies.
Podcast channeltalks.podbean.com
Email ****@iasset.com
Facebook Followers 70Twitter Followers 115Instagram Followers 58 Frequency 2 episodes / year Avg Length 35 min Listen on Apple YouTube Play Get Email Contact

24. The Ecommerce Influence Podcast

My name is Austin Brawner, and my purpose is to help eCommerce entrepreneurs build wealth and live more fulfilled lives. You can expect weekly interviews with world-class eCommerce operators, deep dives into what's working right now, and a refreshing break from the 'crush-it culture' plaguing our industry. This podcast will change your perspective on building a business, and, hopefully, change your life.
Podcast brandgrowthexperts.com
Host Austin Brawner
Email ****@ecommerceinfluence.com
Facebook Followers 267 Frequency 2 episodes / year Avg Length 41 min Since May 2014 Listen on Apple Spotify YouTube Play Get Email Contact

25. eCommerce 360

Ecommerce customer retention and engagement hacks podcast powered by ShippingChimp
Podcast podcasters.spotify.com
Listen on Apple Spotify Play Get Email Contact

26. Gain and Retain Tech Founders Podcast

The goal of our podcast is to build a community of entrepreneurs who believe tech companies that will survive and thrive in the next generation will prioritize customer retention over anything else. Learn from other tech founders who have navigated customer retention.
Podcast podcasters.spotify.com
Email ****@passjinniapi.com
Listen on Apple Spotify Play Get Email Contact

27. Recurring Revenue Show

The Recurring Revenue Show is a show for businesses looking to improve their customer experience and recurring revenue through better relationships. Each episode features interviews with business leaders discussing topics like recurring revenue, relationships, intention, and putting personalization at the heart of customer experience, customer retention, customer churn, and more.
Podcast spreaker.com
Email ****@gravysolutions.io
Since Aug 2020 Listen on Spotify Play Get Email Contact

28. B2B Leaders in Loyalty Podcast

Are you a B2B Marketing Manager? Are you thinking of launching a B2B or channel partner loyalty program to grow sales of your product? Or maybe you already have a loyalty program in place but it's not performing for your business. The B2B Leaders in Loyalty podcast is a series of 10-12 minute interviews with top loyalty marketing professionals. In each episode, we share valuable advice and tactics for using a loyalty strategy to drive engagement from customers, grow sales, revenue, and market share, and deliver ROI. Boom or bust, loyalty's a must!
Podcast podcasters.spotify.com
Email ****@motivforce.com
Facebook Followers 123Twitter Followers 231Instagram Followers 124 Since Jul 2020 Listen on Apple Spotify Play Get Email Contact

29. Liquid Barcodes Loyalty Podcast

Liquid Barcodes introduces the 'Live Loyalty' podcast, the only podcast in the world dedicated to sharing the latest ideas in loyalty marketing in convenience retail. Every week we share articles designed to showcase the most powerful loyalty marketing initiatives by the greatest convenience brands. Instead of finding the time to read or research online, we've developed this efficient & exciting opportunity for you to listen to our articles to learn the latest in loyalty marketing. Our hope is that this weekly podcast helps us to help you learn how to increase your customer's loyalty.
Podcast podcasters.spotify.com
Since Nov 2019 Listen on Apple Spotify Play Get Email Contact