20 Best Customer Loyalty Podcasts

1. Customer Confidential

The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Every episode is a master class in loyalty. Guests include CMOs, CXOs, and heroes of customer-centric transformation, along with thought leaders who inspire them. This podcast is your source for untold stories of customer and employee loyalty. Challenging, insightful, and instructive-all in one place. Earned growth starts here.
Podcast netpromotersystem.com
Host Rob Markey
Email ****@bain.com
Apple Rating 4.9 / 5Facebook Followers 1.1KTwitter Followers 1K Frequency 1 episode / month Avg Length 32 min Since Jun 2014 Listen on Apple Spotify Play Get Email Contact Get Influential Podcasters ContactsGet access to 100k active Podcasters, Influencers in 1500 niche categories.Get targeted media contact list in your niche at your fingertips so you can focus on running your campaign.Email us the categories of Podcasters you want to reach out for your marketing campaign at anuj@feedspot.com Copy email. We'll share active Podcasters list with verified email contacts in an Excel or CSV format.Email us

2. Leaders in Customer Loyalty

Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.
Podcast feeds.buzzsprout.com
Email ****@loyalty360.org
Apple Rating 4.3 / 5Facebook Followers 3.5KTwitter Followers 196.9KInstagram Followers 400 Frequency 1 episode / week Avg Length 20 min Since May 2020 Listen on Apple Play Get Email Contact

3. Customer Experience University

New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more.At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
Podcast drjosephm.podbean.com
Host Dr. Joseph A. Michelli
Email ****@josephmichelli.com
Apple Rating 4.9 / 5Facebook Followers 633Instagram Followers 2.8K Frequency 1 episode / day Avg Length 6 min Listen on Apple Spotify Play Get Email Contact

4. Customers Who Click

Do you want actionable advice from the best and brightest eCommerce & D2C professionals? Customers Who Click presents D2C eCommerce-specific advice to keep your customers clicking. We will discuss a variety of industry tools and methods, such as search engine optimization, social media, conversion rate optimization, customer loyalty, referral marketing, and more. Join me, Will Laurenson of Customers Who Click, as we fight to keep your customers clicking!
Podcast podcasts.bcast.fm
Host Will Laurenson
Email ****@customerswhoclick.com
Apple Rating 4.8 / 5Twitter Followers 661 Frequency 7 episodes / quarter Avg Length 31 min Listen on Apple Spotify YouTube Play Get Email Contact

5. Experience Strategy Podcast

Have you ever had an experience as a customer that left you wondering, 'What were they thinking?' The Experience Strategy Podcast has your answer! Whether you are part of a vast experience strategy team, or you're a small business owner interested in creating an experience strategy that drives customer loyalty and value, you'll find powerful, actionable insights in every episode.
Podcast experiencestrategypodcast.com+ Follow
Email ****@gmail.com
Apple Rating 5 / 5 Frequency 2 episodes / month Avg Length 39 min Listen on Apple Play Get Email Contact

6. The Pop Up Report

Ethan Song interviews DTC and CPG founders to uncover how they fostered and scaled their communities to create profitable businesses. Gain a deeper understanding of the tools, tactics and retention strategies that build true customer loyalty. Ethan was previously the Co-Founder & CEO of Frank & Oak a sustainable apparel brand that generated 9-figures in revenue before being acquired by private equity in 2020. He's now the Co-Founder & CEO of RareCircles.
Podcast thepopupreport.com
Host Ethan Song
Email ****@substack.com
Facebook Followers 2Instagram Followers 6.4K Frequency 3 episodes / month Avg Length 39 min Listen on YouTube Play Get Email Contact

7. Get Personal with Loyalty

Coming through the digital transformation era, we're now equipped to deliver the experiences our customers desire. Listen in to this podcast to learn from the experts and practitioners elevating customer experiences by leveraging loyalty strategy, data and technology.
Podcast annexcloud.com
Host Erin Raese
Email ****@annexcloud.com
Facebook Followers 880 Frequency 8 episodes / quarter Avg Length 36 min Listen on Apple Spotify YouTube Play Get Email Contact

8. Loyalty Discussions with White Label Loyalty

Loyalty discussions is a podcast all about customer loyalty, retention and rewards. We interview top industry experts to give you a roadmap on how to create customer loyalty, so you can keep your customers coming back for more.
Podcast whitelabel-loyalty.com
Email ****@whitelabel-loyalty.com
Facebook Followers 175 Frequency 2 episodes / quarter Avg Length 25 min Listen on YouTube Play Get Email Contact

9. Epsilon Loyalty Index

The 'Epsilon Loyalty Index' is a definitive guide that uses proprietary methodology to measure true customer loyalty in specific markets worldwide.The Loyalty Index takes a holistic approach using data science to understand loyalty drivers, enabling brands to understand underlying attitudes that predict and measure true customer loyalty over time.
Podcast epsilon.com
Email ****@letstalkloyalty.com
Facebook Followers 10.8KInstagram Followers 1.9K Frequency 1 episode / week Avg Length 6 min Listen on YouTube Play Get Email Contact

10. Branding Deep Dive

The branding deep dive podcast is a podcast where we have in depth discussions about what brands are doing well to drive customer loyalty, and how you can take those principles and apply them in your own brand. The host is Ahmed Cheema, a student of brand strategy.
Podcast buzzsprout.com
Email ****@twothreetwofive.com
Apple Rating 5 / 5 Frequency 2 episodes / quarter Avg Length 51 min Listen on Apple Play Get Email Contact

11. Crack the Customer Code

Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays.
Podcast cms.megaphone.fm
Email ****@gmail.com
Apple Rating 5 / 5Facebook Followers 1.7KTwitter Followers 15.6K Since Dec 2014 Listen on Apple Spotify YouTube Play Get Email Contact

12. The Shelf Life

CPG is a grind, but it's easier when we share the journey together. We are talking to CPG founders and operators to discover how they are playing the long game when it comes to growing a brand. We're talking customer experience, retention, loyalty, and true customer connection. If you chose The Shelf Life or The Shelf Life chose you... you're in the right place.
Podcast podcasts.apple.com
Email ****@getrepeat.io
Apple Rating 5 / 5 Frequency 7 episodes / year Avg Length 36 min Listen on Spotify Play Get Email Contact

13. Hit Subscribe

Subscriptions are everywhere. Nearly half a billion people worldwide subscribe to Netflix, Spotify, or Amazon Prime and that number is only increasing. So why don't we see more ecommerce companies adopting subscriptions? Many of the most successful direct-to-consumer brands are already reaping the benefits: predictable revenue, increased lifetime value, and massive customer loyalty. Join us as we explore the customer experience of top direct-to-consumer brands.
Podcast getrecharge.com
Email ****@rechargeapps.com
Apple Rating 5 / 5 Frequency 26 episodes / year Avg Length 29 min Listen on Apple Play Get Email Contact

14. Sell Them With Kindness

Sell Them With Kindness Podcast has set out to prove that nice guys & gals finish first in business and in life! We believe kindness is the necessary strength for those who own, lead, or intend to lead a business in the future. Our in depth conversations with leaders who put relationships before profits will show you how earning customer loyalty through kindness will build predictable profitability and a never ending stream of customer referrals.
Podcast sellthemwithkindness.com
Email ****@brightpinksocks.com
Apple Rating 5 / 5Instagram Followers 1.3K Frequency 1 episode / year Avg Length 32 min Listen on Apple Play Get Email Contact

15. Thank You Come Again

Blake interviews leading DTC operators and founders to uncover their proven strategies for driving repeat purchases and building brand loyalty. Say goodbye to generic tips and fluffy content. This podcast delivers actionable insights and tactics that you can use to boost repeat business and grow your customer base. Subscribe to TYCA now and take your eCommerce brand to the next level!
Podcast tyca.transistor.fm
Host Blake Imperl
Email ****@wonderment.com
Frequency 7 episodes / year Avg Length 44 min Listen on Apple Play Get Email Contact

16. yaylive, the loyalty podcast

yaylive is a collection of conversations with successful DTC brands founders and industry experts to learn how to create and nurture long-lasting customer relationships, to grow fast and sustainably. Retention is the holy grail of eCommerce growth these days and we are here to help you navigate this with concrete examples, practical advice while being inspired by great brand stories.
Podcast podcasters.spotify.com
Email ****@yayloh.com
Facebook Followers 1Instagram Followers 88 Frequency 16 episodes / year Avg Length 29 min Listen on Apple Spotify YouTube Play Get Email Contact