15 Best Call Center Podcasts

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The best Call Center podcasts from thousands of podcasts on the web and ranked by traffic, social media followers & freshness.Learn more

Call Center Podcasts

Here are 15 Best Call Center Podcasts worth listening to in 2024

1. Advice from a Call Center Geek!

Advice from a Call Center Geek! Erie, Pennsylvania, US
Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600 seat award-winni...ng BPO, Expivia Interaction Marketing, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!more
609 704 95 10 episodes / quarter Avg Length 30 min Dec 2018
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2. The Contact Center Coach

The Contact Center Coach Michael J. Tamer is a 25-year veteran of the customer contact industry. Michael is the author of the book, The Four-Minute Customer, and visionary who... was at the forefront of contact center quality monitoring software development. Throughout his career, Michael has been teaching the benefits of quality to organizations all over the world, including the United States Senate. Michael has received honors for his career achievements including Call Center Magazine's Pioneer Award and induction into the Call Center Hall of Fame.more
102 1 episode / month Avg Length 24 min Jun 2019
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3. Quality Perks - Call Center & Coffee Chats

Quality Perks - Call Center & Coffee Chats Quality Perks is a special series hosted by Karyn Dupree and Neal Eggers, presented by BPA Quality. This unique program invites top leaders and expert...s from the contact center industry to engage in insightful discussions. While delving into the nuances of the contact center field, the hosts and their distinguished guests also share their passion for coffee. Quality Perks combines industry insights with a casual and enjoyable conversation about the world of coffee, creating a platform where professionals can exchange ideas, knowledge, and personal interests in a relaxed and informative setting.more
960 4 1 episode / quarter Avg Length 22 min
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4. CallTalk™ Radio

CallTalk™ Radio Santa Barbara, California, US
CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so ...the content is completely neutral.more
723 657 1 episode / week Jul 2009
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5. First Contact: Stories of the Call Center

First Contact: Stories of the Call Center Carlsbad, California, US
Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and... entrepreneurs found their way into the call center industry.more
1K 561 1 episode / quarter Avg Length 58 min Jan 2017
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6. The Agile Contact Centre Podcast

The Agile Contact Centre Podcast Melbourne, Victoria, Australia
Reinventing the contact centre world..one podcast at a time. Tales, tips, and tools that will help you deliver outstanding experiences to your custome...rs and your people.more
1 episode / year Avg Length 44 min Dec 2019
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7. Call Center Tales with LounginSon

Call Center Tales with LounginSon US
Come enjoy laughs from your host with over 20 years of call center experience on THE ONLY Call Center Comedy Podcast that there is. Join in on the fun... and tell us your funny call center tale. Weekly episodes every Sunday.more
18 episodes / year Avg Length 17 min
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8. Contact Center Show

Contact Center Show This is the public square for all things contact center. This is where the world's best Call & Contact center professionals come to get better at ...delivering a great experience for customers. Learn how the world's best companies build, and lead their Contact Centers to improve their employee and customer experience.more
1 episode / month Avg Length 35 min Feb 2021
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9. Ansafone Contact Centers

Ansafone Contact Centers Santa Ana, California, US
Our podcast series is a media form to show and educate others in the industry or businesses interested in partnering with us on the real-case scenario...s, ins and outs of the call center business, and disaster situations. Take a listen to the interviews of our leadership team.more
1.1K 765 Jun 2019
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10. Voice of the Customer

Voice of the Customer Garden City, New York, US
Interviews with real contact center customers to discuss what companies are doing correctly and incorrectly in today's call center.
172 960 Sep 2020
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11. Talking Customer | Practical Ideas for Customer Success

Talking Customer | Practical Ideas for Customer Success Austin, Texas, US
In this podcast series, we will talk about how to communicate with every single customer over the phone regardless of the size of your company for bet...ter growth and marketing in business. We will share practical tips to communicate better with the customers and leads, embrace inbound selling, innovate faster with instant customer feedback, and grow your business easily with the help of freelance customer experts. We will also talk about behavioral science, why humans are irrational, and ideas that don't make sense but work in business.more
60 May 2021
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12. Dial In: Navigating The Customer Service /Call Center Industry

Dial In: Navigating The Customer Service /Call Center Industry I will be providing information on how to navigate the customer service call center industry.
Sep 2018
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13. Contact Center Insights

Contact Center Insights In this program, we present content that appeals to executives who work in a variety of contact center operations.
Dec 2009
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Call Center Podcasters

Top Podcasters covering Call Center. Get Spreadsheet.
Podcaster Name Email Podcast Link Total Episodes
Callo Consulting podcasters.spotify.com 50
BPA Quality - Quality Crew buzzsprout.com 18
Thomas Laird expiviausa.com 14
The Contact Center Coach soundcloud.com 13
Ansafone Contact Centers podcasters.spotify.com 8
with LounginSon podcasters.spotify.com 6
NobelBiz Studios nobelbiz.com 5
Amas Tenumah & Bob Furniss contactcenter.tv 4
BenchmarkPortal blogtalkradio.com 2
Clay Clark thrivetimeshow.com/business-coach-podcast 5
Call Center Tales With Lounginson podcasters.spotify.com/pod/show/lounginson 4
Jason Cutter scalable-call-center-sales.castos.com 4
Circle Of Insight Productions spreaker.com/podcast/white-collar--4685803 3
Karina Gonzalez misionesonline.net 3
Mia Carlson koze.com 3
Wave podcasters.spotify.com/pod/show/waveacademies 3
55krc (wkrc-am) hoxworth.org/podcast.html 2
Calvin podcasters.spotify.com/pod/show/forex-beginner-podcast--daily-forex-trader-motivation--trading-tips 2
Christian Brindle podcasters.spotify.com/pod/show/taco-tuesday1992 2
Derek Gallimore outsourceaccelerator.com/source/podcasts 2
Greg Kefer digitalconversations.libsyn.com/website 2
Kevin Appleby & Graham Arrowsmith thenext100days.org/podcasts-2 2
Neeti Keswani- Host Luxury Unplugged Podcast plush-ink.com/blog/luxuryunpluggedpodcast 2
Rodrigo Borgia en.gamificagroup.com/podcast 2
Sarah J. Rueppel | Ritter Insurance Marketing ritterim.com/podcast/#podcast-sticker-subscribe 2
Alex Membrillo cardinaldigitalmarketing.com/healthcare-resources/podcast 1
Audacy omny.fm/shows/kywam-on-demand 1
Becker's Healthcare beckershospitalreview.com/podcasts/podcasts-beckers-hospital-review.html 1
Ben Malubane omny.fm/shows/sabc-news-podcasts-playlist/playlists/podcast 1
Chris Smit: International Business Expert | Cultural Differences | Div culturematters.com/culture-matters-podcast-management-podcast 1
Clickbank affiliated.podbean.com 1
Crmnext crmnext.us/resources/podcast 1
Dave Hansen spreaker.com/podcast/the-advisory-board-expert-franchising-advice-for-franchise-leaders--4376134 1
Domonique podcasters.spotify.com/pod/show/domodoit92 1
Host Katrina Burrus Phd mkbconseil.ch/eec-podcast 1
Ian Peterman petermanfirm.com/conscious-design-podcast 1
Insurance Nerds buzzsprout.com/87086 1
Joe Pici salesedge.libsyn.com 1
Jonaed Iqbal nodegree.fm 1
Jonathan feeds.buzzsprout.com/1274564 1
Kate Walters kuow.org/podcasts/newsroom 1
Mission mission.org/marketing-trends 1
Mpb Think Radio mississippiedition.mpbonline.org 1
Muzick Hairston podcasters.spotify.com/pod/show/muzick-hairston 1
Redj Ortiz podcasters.spotify.com/pod/show/redj-ortiz 1
Rick Denton ex4cx.com/cxpassport 1
Ryan Purvis digitalworkspace.works/episodes 1
Scott Jenkins podcasters.spotify.com/pod/show/doinginsuranceright 1
Scott Meyers feeds.buzzsprout.com/726468 1
Shep Hyken & C-suite Radio hyken.com/category/amazing-business-radio-show 1
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